Refund policy

Effective Date: June 1, 2025

At Solara Digital Wellness, we are proud to provide premium-quality digital resources crafted with care and intention. Because our products are digital and delivered instantly, all sales are final.

 

Delivery & Access

You’ll receive immediate access to your files after checkout, both on the order confirmation page and via email.

We recommend downloading your files promptly and saving a backup for your records. While we do our best to maintain access, we cannot guarantee permanent storage of download links.

 

Non-Refundable Purchases

All digital product purchases are final and non-refundable under any circumstances, due to the immediate access and nature of the product. No returns, exchanges, or modifications will be granted after purchase. This includes:

  • PDF downloads
  • Editable Canva templates
  • Any product delivered by instant download or direct email link

 

Technical Issues

If you experience a technical issue (e.g., a broken link or incorrect file), please email support@solaradigitalwellness.com within 7 days of purchase. We will gladly resend or provide working access to the correct file.

Refunds will not be issued, but we are committed to resolving access errors quickly.

 

No Cancellations or Withdrawals

By purchasing, you agree to waive any “cooling-off” or cancellation rights under consumer protection laws. Due to the immediate access nature of digital products, orders cannot be canceled once payment is processed.

 

Before You Buy

We encourage you to:

  • Carefully read product descriptions
  • Understand the license type (Personal vs. Commercial)
  • Review any previews or images provided
  • Reach out with questions at support@solaradigitalwellness.com

We’re happy to clarify details before you make your purchase.

 

Licensing & Usage

All purchases include a limited-use license based on the license type selected at checkout (Personal or Commercial). Products may not be shared, resold, or distributed in any format.

Please see our full Licensing Terms for details.

 

Changes to This Policy

We may revise this Refund Policy at any time. Updates will take effect immediately upon posting to our website.

By completing your purchase, you agree to this Refund Policy, our Terms of Purchase, Terms of Service, and Licensing Terms.