FAQs
What’s the difference between the Personal and Commercial Use Licenses?
Our Personal Use License is for individual, private use only — perfect if you’re using the product for your own self-growth, reflection, or wellness journey.
Our Commercial Use License is for professionals using the product with paying clients or in live settings like classes, retreats, or workshops. It includes an editable Canva template and a print-ready PDF.
For full licensing details, see our Licensing Terms.
What if I accidentally purchase the wrong license?
Please contact us within 24 hours of purchase. If no files have been downloaded, we’ll be happy to help correct your license type. Once files are accessed, we’re unable to make changes or issue refunds.
What can I edit in the Commercial Use License Canva templates?
With the Commercial Use License, you’ll receive a fully editable Canva link. You’re welcome to:
- Customize fonts, colors, and layout
- Add or remove pages as needed
- Modify the text to reflect your voice, process, or teaching style
- Insert your own logo, contact info, or branding elements
Please note: You may use the customized materials with your paying clients in 1:1 sessions, workshops, or live small groups. However, you may not share, gift, resell, or distribute the editable Canva file itself, or use it to create resale products of your own.
Do I need Canva Pro to use the templates?
Our templates are fully compatible with a free Canva account. While we recommend Canva Pro for the greatest flexibility (especially if you want access to premium fonts and images), it’s not required.
If a template includes Pro-only elements, they may appear with a watermark — but you can easily replace them with free alternatives or purchase individual Pro elements à la carte for a small fee.
How will I receive my files after purchase?
Immediately after checkout, you’ll see a download link on the confirmation page. You’ll also receive an email with access instructions and download links. If you don’t see the email within a few minutes, please check your spam or promotions folder.
What if I lose my files?
We've got you.
We always recommend downloading your files right away, saving a backup, and keeping your PDF with clickable links in a safe spot so you can revisit it anytime. But if something happens — no worries. Just email us at support@solaradigitalwellness.com, and we’ll send you a fresh link.
Can I resell or give away your products as part of my own digital offerings?
No. All Solara Digital Wellness products are protected by copyright and may not be resold, shared, gifted, or redistributed in any form — digital or physical.
Do you accept returns or offer refunds?
All digital product sales are final. Due to the nature of instant downloads, we cannot offer refunds, returns, or cancellations. If you experience a technical issue with your file, please contact us within 7 days and we’ll be happy to help.
For full refund details, visit our Return Policy.
Do you offer templates in languages other than English?
At this time, all products are available in English only.
However, if you have Canva experience, you can translate the Commercial version on your own for your clients.
Please note: This does not permit resale or redistribution in any language.
Still need help?
No worries — we’re here for you.
Email support@solaradigitalwellness.com and someone from our team will get back to you as soon as possible. Be sure to include your order number if you have one.